Privacy Policy

Last updated: August 29, 2026

This Privacy Policy describes how SteadyEase ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from steadyease.com (the "Site").

Information We Collect

Information you give us:

Contact details: name, email address, phone number
Order information: billing address, shipping address, payment confirmation
Account information: username, password, purchase history
Customer support content: messages and attachments you send us

Information we collect automatically:

Device and browser information: IP address, browser type, operating system
Usage data: pages viewed, products clicked, time spent, referring URL
Cookies and similar tracking technologies (see below)

Information from third parties:

Payment processors, which confirm payment status to us. We never see or store your full card number.
Analytics and advertising partners (Google Analytics, Google Ads), which provide aggregated traffic and conversion data.

How We Use Your Information

To process and fulfill your orders, and send order and shipping confirmations
To communicate with you about your order, returns, or support requests
To detect and prevent fraud and unauthorized transactions
To improve the Site, our product selection, and our advertising
To send marketing emails, only where you have opted in. You can unsubscribe at any time using the link in any marketing email.

Cookies

We use cookies to keep items in your cart, remember your preferences, understand how visitors use the Site, and measure the performance of our advertising. You can control cookies through your browser settings. Blocking all cookies may prevent parts of the Site — including checkout — from working properly.

How We Share Your Information

We share your personal information only with service providers who need it to operate our business:

Shopify Inc. — e-commerce platform hosting the Site
Payment processors — to securely process your payment
Fulfillment partners — to pick, pack, and ship your order
Shipping carriers — to deliver your order and provide tracking
Google — analytics and advertising measurement
Email service providers — to send transactional and marketing email

We do not sell your personal information. We may disclose information where required by law, to respond to legal process, or to protect our rights and the safety of others.

Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to know what personal information we collect, use, disclose, and share; to delete personal information we hold about you; to correct inaccurate personal information; to opt out of the sale or sharing of personal information (we do not sell personal information as defined under the CCPA); and to non-discrimination for exercising these rights. See our Your Privacy Choices page.

To exercise these rights, email support@steadyease.com or write to us at the address below. We will verify your request before responding, and we will respond within 45 days.

Data Retention

We keep order records for as long as needed to fulfill orders, comply with tax and accounting obligations, and resolve disputes. Marketing data is kept until you unsubscribe or until it becomes inactive.

Security

We use SSL encryption for all data transmitted through the Site, and we follow industry-standard practices to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, contact us and we will delete it.